Knowledge Base

Featured solutions 171 Views How can I configure my own email notifications?

You can edit your personal set of Email notifications in the System notifications tab of the Settings menu.

In this page you can decide which notifications...

Featured solutions 148 Views How do I create and use an email macro?

Creating email macros is a great way to simplify your agents work and to make their everyday job more swift.

If you always get the...

Featured solutions 147 Views How does Deskero manage email notifications?

By default, Deskero will automatically send out an email notification to customers and agents to keep them updated:  
  • when the ticket is created, edited, or...

146 Views How can I have fully white labeled interface?

To get a complete white label you can arrange a custom installation with our technical team. Please contact us at sales@deskero.com and we will make...

170 Views What does the option "SSO Enabled" under security settings mean?

173 Views What size should my logo be?