199 Views How to invite Customers

Customers are end users who avail your service and need your support. Customers will automatically be added to Deskero when they send an email or submit a request via Social media. 

Manually, agents/administrators may invite or add users.

If you want to invite a new Customer to sign up your support portal you can do it by sending an invitation mail.

  1. To Invite a customer, Navigate to the Left panel →  Customers → Invite a customer 
  2. Submit the name and email address of whom you want to invite. 
  3. Using Invite a new customer, you need not fill the long form or remember all your customer details.
  4. Customers will be notified and sent a signup link to register an account.
  5. Customer account will be created once they confirm the registration and click on signup.

Take a look at this article for directions on how to view customer details and ticket history.

manage customers
customer base