143 Views How can I block an agent?

You can block your agents, by navigating to agent’s profile under settings.

To block an agent,

  1. Login to Deskero, Navigate to Settings → Agents → All agents
  2. Search for the agent’s profile you want to block and Click on Edit to open the configuration page Edit agent
  3. Scroll to the bottom and hit Block account.
  4. Click on Confirm when you are prompted with a popup Block agent’s account.
block an agent