Tutorials

213 Views Access Customer details and history

Access and editing individual customer details is easy on Deskero. You can edit individual customer data, merge duplicate profiles and browse through customer history.
...

136 Views Customer settings- Configure permissions for your customers

Deskero gives you full access to manage and control your customer base. You can manage your customers and configure their permissions right from Deskero dashboard.
...

163 Views
How do I edit customer details?

You can edit your client details, by navigating to the Customers menu on the left panel

Navigate to Customers → Your customers

Here’s how you...

146 Views How to access and manage Customers

Deskero support portal provides an advanced interface for customer base and customer management. You can manage your customers and their support requests right from here....

139 Views How to add new customers

Customer accounts are automatically created when they send an email or submit a query using any of your support channels.
Manually, you can add...

145 Views How to create Company and add customers via customer base

Deskero Customer base tool helps you manage customer profiles, user data and update records when required. You can specify additional fields and details like company...

148 Views How to invite Customers

Customers are end users who avail your service and need your support. Customers will automatically be added to Deskero when they send an email or...

194 Views
What about the Top client flag?

While adding a customer to your customer database, there are plenty of fields that you can edit: from his telephone number to all his social...