Knowledge Base

Featured solutions 286 Views How do I import tickets from an email account via IMAP / POP3?

Support addresses can be configured to import emails using IMAP/POP3. Once you configure, customer emails will automatically be imported to Deskero and converted into Tickets.

Adding an email...

252 Views Forward emails from a Gmail account

To configure Gmail settings:

  1. Login to Deskero account and copy the address given in the “Forward your emails to” box.
  2. In a new browser window or tab, log in...

330 Views How do I configure email account using “Forward to Deskero mail account”?

Using Forward to Deskero mail account, you can automatically forward your customer emails to Deskero, where they’ll be imported and converted into Tickets without using...