You can delete your agents, by navigating to agent’s profile under settings.
To delete an agent,
- Login to Deskero, Navigate to Settings → Agents → All agents
- Search for the agent’s profile you want to delete and Click Remove.
- That's it!
Tickets and ticket content associated to the agent won't be deleted. You can use any filter or search box except the "Assigned to" box to find tickets or content for reference.