119 Views How can I edit or add more information about an agent?

You can edit your agent details by navigating to agent’s profile under settings.

To edit,

  1. Login to Deskero, Navigate to Settings → Agents → All agents
  2. Search for the agent’s profile you want to block and Click on Edit to open the configuration page Edit agent
  3. Add or edit details
  4. Click on Confirm to save the changes.