How can I configure my own email notifications? (126 Views)
You can edit your personal set of Email notifications in the System notifications tab of the Settings menu.
In this page you can decide which notifications... [more]
How can I have fully white labeled interface? (103 Views)
How do I create and use an email macro? (102 Views)
Creating email macros is a great way to simplify your agents work and to make their everyday job more swift.
If you always get the... [more]
How does Deskero manage email notifications? (106 Views)
By default, Deskero will automatically send out an email notification to customers and agents to keep them updated:
- when the ticket is created, edited, or