Deskero

 

Home » 24/7 Support » Customization
Featured solutions

How can I configure my own email notifications? (126 Views)

You can edit your personal set of Email notifications in the System notifications tab of the Settings menu.

In this page you can decide which notifications... [more]


How can I have fully white labeled interface? (103 Views)

To get a complete white label you can arrange a custom installation with our technical team. Please contact us at sales@deskero.com and we will make... [more]


How do I create and use an email macro? (102 Views)

Creating email macros is a great way to simplify your agents work and to make their everyday job more swift.

If you always get the... [more]


How does Deskero manage email notifications? (106 Views)

By default, Deskero will automatically send out an email notification to customers and agents to keep them updated:  

  • when the ticket is created, edited, or
... [more]


What does the option "SSO Enabled" under security settings mean? (87 Views)


What size should my logo be? (90 Views)