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Editing tickets (86 Views)

Customers can edit their own tickets by logging into Deskero Dashboard. 

To edit tickets,

  1. Login to
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How do I create a ticket? (213 Views)

Tickets are requests and queries submitted by customers through different channels.

Deskero was designed to deal with requests coming from multiple channels.

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How to review Tickets and check their status (186 Views)

A support ticket allows you to get in touch with an agent and ask for help. As soon as you create a new ticket, you’ll

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Replying to tickets (190 Views)

Deskero immediately notifies you when an agent replies to your ticket. You can follow up with the agent, who will probably be asking you more questions in

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